Legal

Terms of Service

The terms that govern use of the Olystrix website and services delivered by Olystrix Ltd.

Updated 1 June 2026~7 min readQuestions? hello@olystrix.com
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Plain English summary: Engage us in good faith, pay on time, give us what we need to do the work — and you own everything we build. We won't share your confidential information.
50/50
Payment split (deposit / delivery)
14d
Invoice payment window
100%
IP transferred to you on final payment
5yr
Confidentiality survival period
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1. Definitions

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Olystrix
Olystrix Ltd, registered in England & Wales.
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Client
Any person or entity that engages Olystrix for services.
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Services
Software development, cloud engineering, DevOps, AI integration, or related work described in an SOW.
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SOW
Statement of Work — a written document defining scope, deliverables, timeline, and fees.
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Deliverables
Any code, designs, documentation, or work products produced under an SOW.
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2. Engagement & Statements of Work

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All engagements commence with a signed SOW. No services are commenced until an SOW and any required deposit are received. SOWs govern scope; these Terms govern the legal relationship.

Changes to scope require a written change order agreed by both parties before additional work begins. We document every change — no surprise bills.

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3. Payment terms

Kickoff
50% deposit
Due before any work begins. Secures your slot in our delivery schedule.
Milestones
Progress payments
Larger projects may include milestone payments agreed in the SOW.
Delivery
50% final payment
Due on delivery of the completed Deliverables. IP transfers on receipt.
Ongoing
Retainer invoicing
Retainer engagements: invoiced monthly in advance, due within 14 days.
  • Invoices are due within 14 days of issue
  • Late payments accrue interest at 8% per annum above the Bank of England base rate
  • Work may be paused on accounts with invoices overdue by more than 14 days
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4. Intellectual property

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You own everything we build for you. Upon receipt of final payment, Olystrix assigns all intellectual property rights in the Deliverables to the Client — including source code, designs, and documentation.
Client receives
✓Full ownership of all Deliverables
✓All source code with no restrictions
✓All design assets and documentation
✓Perpetual licence to any pre-existing components embedded in Deliverables
Olystrix retains
✓Pre-existing tools, frameworks, and internal methodologies
✓Right to reference project name/type in portfolio (unless waived in writing)
✓Any work not yet paid for at termination
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5. Client obligations

  • Provide accurate, complete information necessary to perform the services
  • Designate a point of contact with authority to approve deliverables
  • Review and provide feedback within the timeframes agreed in the SOW
  • Ensure Olystrix has the access, credentials, and environments needed
  • Not use Deliverables for unlawful purposes
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6. Confidentiality

Both parties agree to keep confidential all non-public information received from the other party and to use it only for the purposes of the engagement. This obligation survives termination for 5 years.

Need an NDA before discussions?
We'll counter-sign within 4 business hours.
View NDA Template →
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7. Warranties & representations

Olystrix warrants
✓Services will be performed with reasonable skill and care
✓Deliverables will substantially conform to agreed specifications at delivery
✓We have the right to grant the licences contained in these Terms
Client warrants
✓You have the right to provide all materials and access supplied to us
✓Supplied materials do not infringe third-party intellectual property rights
✓You have authority to enter into this agreement
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8. Limitation of liability

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Olystrix's total liability for any claim is limited to the fees paid under the relevant SOW in the 3 months preceding the claim. Neither party is liable for indirect, consequential, or special losses.

This limitation does not apply to fraud, wilful misconduct, or liability that cannot be excluded by law.

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9. Termination

14 days notice
Either party may terminate
Written notice required. Client pays for all work completed to date.
On termination
Deliverables transferred
Olystrix delivers all completed work and transfers access upon receipt of payment.
Immediate
Olystrix may terminate
If Client is in material breach unremedied within 7 days of written notice.
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10. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Questions about these Terms?
We're happy to walk you through anything before you sign.
Email us →
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